The Work Behind the Merchandise

Real Programs. Real Scale. Real Execution.

From 200+ location rollouts and fixed event deadlines to 45,000-piece campaigns and international gifting programs, see how Monarch73 manages complex merchandise programs from production through delivery.

Locations supported
200+
Pieces in one campaign
45,000
Event pieces against a fixed date
8,000
Recipients in a global program
3,000+
Continents reached
3

The Product Is Only Part of the Story

A photograph can show you what we made. A case study shows you what it took to deliver it — whether it arrived on time, whether it held together across forty thousand components, and whether anybody had to chase it.

The work behind the merchandise — seven stages photographed in order: sourcing samples, a production line, an inspector checking color against a swatch book, a gift box being packed, warehouse racking, pallets loading onto a truck, and a fulfillment dashboard
  1. Source
  2. Produce
  3. QC
  4. Kit
  5. Store
  6. Distribute
  7. Report

That’s the work behind the merchandise.

Five Programs. Five Different Challenges.

Every one of them a different reason to hire a merchandise partner.

Each program, the question it answers and what it proves
ProgramThe question it answersWhat it took
Shake ShackWhere does it need to go?200+ locations, from one production run
AmazonWhen does it need to arrive?8,000 pieces against a fixed event date
NYPDHow do you hold consistency at scale?45,000 pieces across nine products
Air France + KLMHow do you protect two brand standards?5,000 notebooks, two global identities
Spotify for ArtistsHow do you deliver premium, globally?3,000+ recipients across three continents

Different challenges. One accountable partner.

The Capabilities Behind the Work

What the five programs above actually ran on, in the order it happens.

  • Product

    • Sourcing
    • Custom manufacturing
    • Decoration
    • PMS color control
  • Production

    • Bulk production
    • Pre-production samples
    • Quality control
    • Packaging
  • Fulfillment

    • Kitting
    • Pick & pack
    • Individual shipping
    • Multi-location distribution
  • Program management

    • Inventory
    • Warehousing
    • Branded eStores
    • Reporting

One partner across the merchandise lifecycle.

Scale Isn’t Just Quantity.

Five programs, five different operational problems.

  • 200+ locations

    Scale of distribution — one run divided into per-location consignments and routed to every site.

  • 45,000 pieces

    Scale of production — nine product categories held to a single campaign identity.

  • 8,000 pieces, fixed date

    Scale under deadline — two categories produced simultaneously against a date nobody could move.

  • Two global brands

    Scale of brand control — two separate visual identities produced together without either compromising.

  • Three continents

    Scale of fulfillment — 3,000+ recipients addressed and shipped individually.

Different programs create different constraints. The production and fulfillment structure gets built around the program.

More Work

A collection of custom merchandise programs we’ve produced and delivered.

Twelve tiles of Monarch73 work: hospitality merchandise, executive gifts, employee welcome kits, custom packaging, drinkware, apparel, event merchandise, technology accessories, recognition gifts, uniform programs, hotel amenities and trade show programs

Brands & Organizations We’ve Supported

Not every organization here has a case study — these are the clients behind the work.

  • Spotify
  • NBA
  • Live Nation
  • Air France
  • Brooklyn Nets
  • NYPD
  • Amazon
  • Shake Shack